As our service is dependent on mobile operators, sometimes you may find your device offline which is completely out of our control. However, if the device is offline for more than 6-12 hours, you must contact our support. There are many pockets and the device may show offline due to GPS network capacity. Being offline for 10-60 minutes is not a problem from our side, we request you to wait for a while without panicking.
School Bus Management
This is an important process that helps ensure students get to school safely and on time.
- Live Tracking & Bus Arrival Alerts
- Parent & Driver Application
- Trip Start/End Alerts
- On board & Deboard Alerts
- Route Optimization
- Bus Arrival on Stoppage Alerts
1. Route planning
- Creating routes for students living near schools.
- Creating bus schedules and communicating with students’ parents.
- Regular updates of routes taking into account road conditions, traffic and other factors.
2. Bus Tracking
- Know the real-time location of the bus using GPS tracking.
- Monitoring bus speed and driver behavior.
- Having an alert system to take quick action in case of any problem.
3. Student safety
- Appointing a sufficient number of supervisors on buses.
- Ensuring safety for students when boarding and alighting from the bus.
- Installing CCTV cameras on buses and monitoring them regularly.
4. Student Count Solution
- Ensures an accurate, real-time count of students boarding and alighting.
- Automatically links the student count data with the bus’s location and time.
- Triggers instant alerts to the transport manager or driver if there is a discrepancy between the expected and actual student count.
Customer Reviews
Frequently Ask & Questions
Car offline?
Car showing wrong location?
No GPS company in the world can guarantee 100% accuracy of the device's location in some situations. These conditions are if the car is parked in a garage, underground parking, or in an area with many tall buildings where the GPS signal is affected. The device's location may not show the exact location. However, if the location is not fully shown when the car is running, you can contact our hotline for a solution.
Does the car appear to be running but is parked?
This is also a limitation of GPS tracking solutions. In some cases when the car is parked and the GPS signal is weak, the car may appear to be moving even though it is parked because the GPS signal fluctuates like the GSM network. In this case, you need to check the ignition status to verify the status of the car.
Mileage wrong?
We cannot guarantee 100% accurate mileage reports as there are many factors related to mileage. In some cases, mileage reports may differ by up to (+-)5-15%. This is also a technical limitation of this industry.
Missing event alerts in the app?
In some cases some alert events may be missed due to server capacity and bottlenecks on our servers. Most of them may be with Ignition On Off alerts as this is the most triggered alert in our system.
Car engine not starting?
In some cases we get complaints that the car is not starting and blame the GPS device for it. But in fact there are some other car related issues where your car may not start. Check the following to confirm the problem:
- Check the fuse box and see if any fuses have been disabled.
- Check the battery status, your battery may be drained.
- Check the electrical wires connected to the ignition or fuel pump.
If these problems do not occur, contact your car mechanic.
