As our service is dependent on mobile operators, sometimes you may find your device offline which is completely out of our control. However, if the device is offline for more than 6-12 hours, you must contact our support. There are many pockets and the device may show offline due to GPS network capacity. Being offline for 10-60 minutes is not a problem from our side, we request you to wait for a while without panicking.
Public Transport Management
It is a complex process that coordinates the operation of various modes of transportation to meet the transportation needs of people in a city or region. This may include buses, trains, launches, taxis, and other vehicles.
Smart Route Optimization
- AI-Powered Demand Prediction:
Analyze historical travel patterns, seasonal variations, and even real-time events (like large gatherings or weather changes) to forecast passenger demand for specific routes and times, ensuring vehicles are always where they are needed most.
- Optimal Route Geo-Fencing:
Create virtual boundaries (geo-fences) around key operational areas (depots, main stops, high-traffic zones). The system uses these fences to automatically validate route adherence and trigger alerts for unauthorized detours, significantly improving security and efficiency.
- Real-Time Vehicle Allocation:
Dynamically reassign vehicles to routes or extend/shorten trips based on live passenger count data (from the new system) and traffic conditions, minimizing waiting times and preventing vehicle overcrowding.
- Fuel/Energy Efficiency Routing:
Calculate the most economical path for each vehicle by integrating factors like road gradient, traffic delays, and vehicle-specific fuel consumption data, leading to significant cost reduction and lower carbon emissions.
- Passenger Feedback Loop Integration:
Integrate passenger app feedback (e.g., reports of delays or cleanliness issues) directly into the planning module to allow planners to instantly identify and resolve operational bottlenecks and service quality issues.
Public Transport Passenger Count Solution
What it is?
The Public Transport Passenger Counting Solution is an advanced system designed to provide real-time, accurate data on passenger ingress and egress for public vehicles (buses, trams, etc.). It uses sophisticated stereo-vision cameras installed above the entry/exit points, connected to a central Mobile Digital Video Recorder (MDVR) unit.
This system leverages deep learning algorithms to distinguish between passengers and other objects (e.g., bags, umbrellas) and automatically counts the number of people getting In and Out of the vehicle at every stop. This data is then transmitted via 4G/GPS to a centralized Passenger Counter Platform for analysis and reporting.
Key Features
98%+ High Accuracy: Utilizes dual-lens stereo cameras for precise counting in various light and weather conditions.
Real-Time Occupancy Data: Provides live status of how many passengers are currently inside the bus.
Route and Time Analytics: Generates reports on passenger loads by route, stop, and time of day (peak vs. off-peak hours).
Load Balancing & Scheduling: Enables operators to optimize bus scheduling and fleet size based on actual demand.
Integration with MDVR (4G+GPS): Seamlessly records video evidence while simultaneously transmitting count data and location information.
Revenue Protection: Helps verify ticket sales/fare collection data against actual passenger counts.
Installation and Setup
Camera Mounting
High-precision Stereo-Vision Counting Cameras are securely mounted directly above each door (entry/exit).
MDVR Connection
All cameras are wired to the HDD MDVR (4G+GPS) unit, typically placed inside the vehicle’s cabin or a secure compartment. This robust unit acts as the central hub for video recording, data processing, and transmission.
Power & GPS
The MDVR is connected to the vehicle’s stable power supply and equipped with a dedicated GPS antenna for precise location tracking and a reliable 4G module for seamless data transmission.
Platform Integration
Once powered, the MDVR automatically connects and syncs with the central Passenger Counter Platform (Cloud/Server). Data begins flowing immediately, providing operators with a live dashboard and comprehensive reports, ready for instant analysis.
Customer Reviews
Frequently Ask & Questions
Car offline?
Car showing wrong location?
No GPS company in the world can guarantee 100% accuracy of the device's location in some situations. These conditions are if the car is parked in a garage, underground parking, or in an area with many tall buildings where the GPS signal is affected. The device's location may not show the exact location. However, if the location is not fully shown when the car is running, you can contact our hotline for a solution.
Does the car appear to be running but is parked?
This is also a limitation of GPS tracking solutions. In some cases when the car is parked and the GPS signal is weak, the car may appear to be moving even though it is parked because the GPS signal fluctuates like the GSM network. In this case, you need to check the ignition status to verify the status of the car.
Mileage wrong?
We cannot guarantee 100% accurate mileage reports as there are many factors related to mileage. In some cases, mileage reports may differ by up to (+-)5-15%. This is also a technical limitation of this industry.
Missing event alerts in the app?
In some cases some alert events may be missed due to server capacity and bottlenecks on our servers. Most of them may be with Ignition On Off alerts as this is the most triggered alert in our system.
Car engine not starting?
In some cases we get complaints that the car is not starting and blame the GPS device for it. But in fact there are some other car related issues where your car may not start. Check the following to confirm the problem:
- Check the fuse box and see if any fuses have been disabled.
- Check the battery status, your battery may be drained.
- Check the electrical wires connected to the ignition or fuel pump.
If these problems do not occur, contact your car mechanic.
