Privacy Policy
Last Updated: August 19, 2026
At ADL Moto Viewer, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
1. Information We Collect
When you use our website or communicate with us, we may collect information such as:
Full name
Phone number
Email address
Billing or delivery address
Company or organization name
Account information
Order-related information
Communication and support information
Information you voluntarily provide through forms, inquiries, or other interactions
We only collect information that is reasonably necessary for providing and managing our services.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of access
Referring website
General usage and interaction information
Technical information related to website performance
This information may be used to understand how visitors use our website and to improve its functionality, security, and performance.
3. How We Use Your Information
We may use the information we collect for purposes including:
Processing and managing customer requests
Providing our products and services
Communicating with customers
Responding to inquiries and support requests
Managing customer accounts
Maintaining customer records
Improving our website and services
Improving user experience
Detecting and preventing fraud, abuse, or unauthorized activity
Maintaining website security
Troubleshooting technical issues
Complying with applicable legal and regulatory requirements
We use personal information only for legitimate business and service-related purposes.
4. Order and Customer Information
When you provide information while using our website or submitting an order, we may use that information to identify you, communicate with you, maintain relevant records, and provide the requested service.
We may retain necessary information for legitimate business, operational, legal, accounting, and record-keeping purposes.
5. Payment Information
Payments made through our website may be processed by third-party payment gateways, banks, mobile financial services, or other payment service providers.
ADL Moto Viewer does not intend to collect or store sensitive payment credentials such as complete card numbers, card security codes, or banking passwords on its own systems where payment processing is handled by third-party providers.
Customers should review the privacy practices of the relevant payment service provider for information about how payment information is processed and protected.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve user experience.
Cookies may help us:
Keep the website functioning properly
Remember user preferences
Understand website traffic and usage
Improve website performance
Identify technical problems
Improve the overall user experience
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. How We Share Information
ADL Moto Viewer does not sell or rent customers’ personal information to third parties.
We may share necessary information with trusted third parties where required to provide our services or operate our business.
These parties may include:
Payment service providers
Courier and delivery service providers
Technology and hosting providers
IT and technical service providers
Customer support service providers
Professional service providers
Government authorities or law enforcement agencies where legally required
We only share information where there is a legitimate business, operational, legal, or service-related reason to do so.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission, storage, or internet communication can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide our products and services
Maintain customer and business records
Fulfill legitimate business purposes
Resolve disputes
Prevent fraud or misuse
Meet legal, regulatory, accounting, or reporting requirements
When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.
10. Customer Communications
We may use the contact information provided by customers to communicate about:
Customer inquiries
Account-related matters
Service-related information
Order-related communication
Technical support
Important updates
Other information directly related to our services
Where applicable, customers may have options to manage certain promotional communications.
11. Third-Party Websites and Services
Our website may contain links, integrations, or references to third-party websites and services.
ADL Moto Viewer is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage users to review the privacy policies of third-party websites before providing them with personal information.
12. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate authorization.
If we become aware that personal information has been collected from a child without appropriate consent or authorization, we will take reasonable steps to address the situation.
13. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request information about the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information where applicable.
Ask questions about how your information is used.
Withdraw consent where processing is based on consent and withdrawal is legally applicable.
Requests may be subject to applicable legal and operational requirements.
14. Accuracy of Personal Information
Customers are responsible for providing accurate and up-to-date personal information.
If any information you have provided to us changes or is inaccurate, please contact us so that we can update our records where appropriate.
15. Changes to This Privacy Policy
ADL Moto Viewer may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements.
When changes are made, the updated Privacy Policy will be published on this page together with a revised “Last Updated” date.
We encourage users to review this page periodically to stay informed about how we handle personal information.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
ADL Moto Viewer
Head Office:
First Floor, 6/1 A, Block-F, Lalmatia, Mohammadpur, Dhaka, Bangladesh
Hotline: 01888-112221
Sales: 01888-112212
Corporate: 01711-181570
By using the ADL Moto Viewer website and services, you acknowledge that you have read and understood this Privacy Policy.